Privacy Policy
At mpajconventioncentre.com.my, we value our customers and respect your privacy. We collect customer information to improve your shopping experience and to communicate with you about our products, services, contests, and promotions.
We understand the importance of protecting customer information and are committed to handling it responsibly. We do not sell or rent your personal information to third parties online. However, we may share your information with trusted third parties under specific circumstances, such as with payment gateway providers, to fulfill your orders.
This policy explains the types of personal information we collect, why we collect it, how we use it, and under what circumstances we may share it with third parties. It also outlines your choices regarding the use and storage of your information.
If you have any questions regarding our privacy practices, please contact our customer service team:
Hotline: 011-2087 6958
Email: admin@mpajconventioncentre.com.my
Information We Collect
We collect and store any information you voluntarily provide when registering on our website. This may include:
Name
Email address
Mailing address
Phone number
We may also collect details about your purchases, product interests, and participation in contests, promotions, or surveys. This information helps us improve your experience and is only shared with third parties involved in processing your order.
How We Use Your Information
When you place an order through mpajconventioncentre.com.my, we use your information to:
Process and fulfill your order
Send order confirmation emails
Contact you if there are issues with your order
By default, you will be subscribed to receive email updates on our latest products, services, contests, and promotions.
If you save your information with us or participate in a promotion, you may also be automatically enrolled to receive these updates. You can opt out at any time by contacting us at admin@mpajconventioncentre.comn.my and including your full name and relevant details.
Third-Party Sharing
We work with selected third-party service providers to help manage customer data, run promotions, and communicate with customers. These parties are only permitted to use your information for the purposes we’ve authorized.
We may also share non-personally identifiable data (e.g., demographics, and purchase trends) with business partners for contractual purposes. Outside of these scenarios, we do not sell, rent, or share your personal information with unrelated third parties.
Accessing and Managing Your Information
To view, update, or delete your personal information, log in to your account via the ACCOUNT link on our website and navigate to the relevant section.
Children’s Privacy
We are committed to protecting children’s privacy. In compliance with the Children’s Online Privacy Protection Act (COPPA) of 1998, we do not knowingly collect personal information from anyone under the age of 13 without verifiable parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website and/or communicated via email. The use of your information will always be subject to the most current version of the policy in effect at the time.
Use of Cookies
We use cookies to enhance your shopping experience. Cookies help us:
Track your orders
Recognize returning visitors
Personalize your browsing experience
You can disable cookies in your browser settings; however, doing so may limit your ability to shop or access your account on our site.
Questions or Concerns
If you have any questions or concerns regarding this policy or how your data is handled, please email us at admin@mpajconventioncentre.com.my We are committed to addressing your concerns promptly and thoroughly.
